Contact - We Print Miniatures

We value our customers , and are always here to help. If you have any questions, queries or comments feel free to drop us a line and we will get back to you as soon as we can.

EMAIL US

support@WePrintMiniatures.com

SOCIAL MEDIA

HEADQUARTERS

Kemp House, 160 City Road, London, 

United Kingdom, EC1V 2NX

Frequently Asked Questions

Who are We Print Miniatures?

We are a small team from Harrogate, North Yorkshire from the country of the United Kingdom. That's a long way of saying we are British but ship all over the world. We love finding the very best miniatures from the best designers to bring to your painting and hobby tables.

What are your shipping charges?

United Kingdom

  • £1.95 /  3-4 Days After Dispatch
  • £3.95 / 1-2 Days After Dispatch
  • £5.95 Tracked & Signed
  • Free on orders over £50

Where is my order?

We print all our orders on demand which means at busy times their can take us up-to 5 day to print and ship your order. Then depending on the shipping speed you chose at checkout combined with where you live in the world can add extra time. To give you a better idea if you live in the UK your order should arrive no more than 5 days after dispatch. 

For the rest of the world is usually takes 7 - 10 days after dispatch. Please note Christmas can add a number of extra days onto all processing and shipping times .

My order arrived damaged, now what?

Oh no! That's terrible news! What a thing to happen! Don't worry get in-touch with us and quote your order number and a replacement miniature will be dispatched ASAP. We try and remedy broken miniatures as a priority but during busy times it can take us a few days extra to get a replacement sent to you.

I'm not happy can I have a refund?

We hang our heads in shame and are very sorry we couldn't make you happy this time. Of course you can have a full refund and we wont quibble about it either. Please contact our support team and quote your order number and which parts you would like refunded.