REFUND POLICY

We’re so confident you’ll love your miniatures that if you’re not happy with your purchase, we’ll arrange a replacement or a full refund — no quibbles. This is our Love Us Guarantee.

If something’s wrong — broken on arrival, mis-printed, or just not what you hoped for — get in touch with your order number and what the problem is, and we’ll sort it. We aim to resolve every replacement or refund request within 48 hours.