We appreciate that sometimes things go wrong that's why we offer a full Money Back Guarantee
Refunds will be issued in the case of a defect or problem with a miniature that is a result of our manufacturing process. If you receive a defective or problematic miniature, please contact our customer service team as soon as possible. After verifying the issue, we will either replace the defective miniature at no additional cost or issue a full refund for the miniature.